Filiz ("we", "us", "our") is a subscription box service for organic baby clothing, operated from Tirana, Albania. Our website is filizbox.com.
When you subscribe or contact us, we collect:
We do not collect payment card details directly — payments are handled by our payment processor.
We use the information you provide to:
We do not sell, rent or share your personal data with third parties for marketing purposes.
Your data is stored securely. We retain it for as long as your subscription is active and for a reasonable period after to handle returns, credits or queries. You can request deletion at any time.
If you are based in the EU or EEA, you have the right to access, correct, port or erase your personal data. To exercise any of these rights, email us at info@filizbox.com.
We use only essential session cookies for the admin panel. We do not use tracking or advertising cookies. No third-party analytics scripts are loaded on public pages.
For any privacy questions, write to us at info@filizbox.com or at our studio address: Rruga Murat Toptani 12, Tirana, Albania.